Last Updated: October 2025
Company: SNBD HOST (Canada)
Operational Base: Bangladesh
At SNBD HOST, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our hosting, cloud, and digital services.
1. Who We Are
SNBD HOST (“we,” “our,” or “us”) is a Canadian-registered company operating from Bangladesh. We provide web hosting, VPS, domain, and automation services to customers worldwide.
2. Information We Collect
We collect all standard information necessary to provide hosting services, including:
Name, email address, and contact number
Billing address and payment information
Account login details
Server usage data, IP address, and logs
Communication and support tickets
Cookies and website usage analytics
This information is collected through our website, client area, and customer support interactions.
3. How We Use Your Information
We use your data to:
Create and manage your hosting account
Process payments and send invoices
Provide customer support and technical assistance
Monitor server performance and ensure network security
Improve our services and develop new features
Send updates, promotions, and marketing messages
Comply with legal obligations
4. Data Sharing and Disclosure
We may share certain information with:
Payment processors (e.g., Stripe, SSLCommerz, PayPal)
Server and data center providers (e.g., BDIX, Hetzner, Contabo)
Analytics and marketing partners (e.g., Google Analytics, Cloudflare)
Email and support platforms used for communication
Data on our shared hosting network may be analyzed or shared with trusted third parties for marketing, product development, and customer experience improvement. We never sell your personal information to unauthorized third parties.
5. Data Storage and Location
All customer data is securely stored on our primary BDIX server in Bangladesh. Some technical data may pass through international routes as part of regular web hosting operations.
6. Data Retention
We retain your data until:
Your account is closed, or
You request deletion.
Yearly, our team refreshes collected data for analysis and performance improvement. Certain billing and legal records may be kept longer to comply with regulations.
7. Your Rights
You have the right to:
Access or request a copy of your personal data
Update or correct inaccurate information
Request deletion of your data
Withdraw consent for marketing communications
You can exercise these rights anytime by emailing info@snbdhost.com.
8. Cookies and Tracking
Our website uses cookies and tracking tools for:
Login sessions
Analytics and traffic monitoring
Marketing performance tracking
You can disable cookies through your browser settings, but some parts of our site may not function properly.
9. Data Security
We take data protection seriously. SNBD HOST uses:
Encrypted connections (SSL)
Firewalls and access control
DDoS protection on BDIX networks
Regular security audits and monitoring
While no system is 100% secure, we use industry-standard measures to keep your information safe.
10. Children’s Privacy
SNBD HOST services are not designed for minors. We do not knowingly collect or analyze data from anyone under legal age.
If a customer identifies that a minor’s information is being processed, they should immediately inform our support team at info@snbdhost.com so we can remove it.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our operations or legal requirements. The latest version will always be posted on our website.
12. Contact Us
For any privacy-related concerns, questions, or requests, please contact:
📧 info@snbdhost.com
🌐 https://snbdhost.com