How to Connect Hermes AI Agent to Telegram in Bangladesh (2026 Step-by-Step Guide)

One of the most popular use cases for Hermes Agent Bangladesh is connecting it to Telegram — creating a 24/7 AI-powered bot that handles messages, answers questions, and automates conversations without any human involvement. This guide walks through the complete setup process.

What You Need Before Starting

• A Hermes Agent Bangladesh account (apply free at snbdhost.com/hermes)
• A Telegram account
• 15 minutes

No coding required. No server access required. Everything is done through the Telegram app and the Hermes dashboard.

Step 1: Create Your Telegram Bot with BotFather

Every Telegram bot starts with BotFather — Telegram's official bot for creating and managing other bots.

1. Open Telegram and search for @BotFather
2. Start a conversation and send /newbot
3. BotFather will ask for a name — this is the display name of your bot (e.g. "My Business Assistant")
4. Next, choose a username — must end in "bot" (e.g. "mybusiness_snbd_bot")
5. BotFather will send you a Bot Token — a long string like 7123456789:AAFxxxxxxxxxx
6. Copy this token and keep it safe. You will need it in Step 3.

Your bot now exists in Telegram. It will not respond to anyone yet — that comes after you connect it to Hermes.

Step 2: Configure Your Hermes Agent

Log in to your Hermes dashboard at SNBD HOST. Before connecting Telegram, you should configure what your agent knows and how it should behave:

Set the Agent Personality

In the Hermes settings, you can define a system prompt — a set of instructions that tell your agent how to behave. For a Bangladesh e-commerce business, this might look like:

"You are a helpful customer service assistant for [Your Business Name], a clothing brand based in Dhaka, Bangladesh. You respond in both Bangla and English depending on the customer's language. You know our product catalog, pricing, and return policy. You are friendly, professional, and concise. If a question is too complex, you politely direct the customer to WhatsApp [number] for human support."

Load Your Knowledge Base

Use the Hermes knowledge base feature to upload your FAQ, product catalog, pricing list, or any document you want the agent to know. Hermes stores this in its Qdrant vector memory and retrieves relevant sections when answering questions.

Step 3: Connect Telegram to Hermes

1. In your Hermes dashboard, go to Integrations → Telegram
2. Paste the Bot Token you received from BotFather
3. Click Connect
4. Hermes will verify the token and confirm the connection
5. Your Telegram bot is now powered by Hermes Agent Bangladesh

The entire connection process takes under two minutes.

Step 4: Test Your Hermes Telegram Bot

Search for your bot in Telegram using the username you chose in Step 1. Send it a message — any message. Within a few seconds, your Hermes agent should reply.

Test with questions that your business receives regularly:

• "What is your return policy?"
• "Do you deliver to Chittagong?"
• "What are your business hours?"
• "How much does [product] cost?"

If the agent gives incorrect answers, update the knowledge base with more accurate information and the responses will improve.

Step 5: Share Your Bot with Customers

Your Hermes Telegram bot URL follows this format: t.me/[your_bot_username]. Share this link on:

• Your Facebook page and posts
• Your website contact page
• Your business card and packaging
• Your Instagram bio

When customers click the link and message your bot, Hermes handles the conversation automatically.

Advanced: Group Chat and Channel Integration

Hermes Agent Bangladesh can also be added to Telegram group chats — useful for team assistants, community management, and automated announcements.

• Add your bot to a group by searching its username in the group's "Add Members" option
• Grant the bot admin permissions if you want it to post messages (not just reply)
• In Hermes settings, configure whether the agent responds to all messages or only when @mentioned

Keeping Your Hermes Telegram Bot Running

Because Hermes Agent Bangladesh is a managed service, your Telegram bot runs 24/7 without any action from you. SNBD HOST handles:

• Uptime monitoring and auto-restart
• Model updates when new Gemma versions are released
• Token usage tracking
• Qdrant memory management

You do not need to keep a server running or check on the bot. It simply works.

Ready to get started? Apply for the free Hermes Agent Bangladesh beta and have your Telegram bot live within 24 hours of approval.