At SNBD HOST, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect the information you provide when using our services or visiting our website. Our practices comply with the laws of Bangladesh, including the Digital Security Act 2018 and the ICT Act 2006 (amended 2013). For users from the European Union and other regions, we also follow international standards such as the General Data Protection Regulation (GDPR – Regulation EU 2016/679), California Consumer Privacy Act (CCPA), Japan’s Act on the Protection of Personal Information (APPI), and other relevant frameworks where applicable.

We collect personal information such as your name, email address, phone number, billing information, IP address, and usage data when you sign up or interact with our services. This data is used to manage your hosting account, process transactions, improve service performance, offer support, and ensure legal compliance. We do not sell your data to third parties. Any marketing communications will be sent only with your explicit consent, in line with GDPR Article 7.

SNBD HOST stores your data securely using industry-standard encryption, SSL certificates, and secure hosting facilities. Access to your data is strictly controlled, and we implement 2FA and firewall protections to ensure maximum security. Your personal data is retained only as long as needed for service delivery and legal obligations, based on Section 46 of the Digital Security Act and GDPR Article 5(1)(e).

You have rights to access, correct, or delete your data. If you are a user in Bangladesh, you are protected under the ICT Act’s Section 63. If you are a user from the EU, your GDPR rights include the right to access, rectification, erasure, data portability, and objection. California residents may also exercise rights under the CCPA, including knowing what data we collect and requesting its deletion.

We may use cookies to enhance your browsing experience, analyze website performance, and personalize services. You can disable cookies through your browser settings. For users from the EU, cookie use is managed as per the ePrivacy Directive.

Your data may be transferred outside of Bangladesh for processing (such as to Singapore or the United States). We ensure all such transfers are protected through Standard Contractual Clauses and international data protection agreements, following GDPR Chapter V.

In rare circumstances, we may share data with trusted service providers (e.g., payment processors) or authorities when legally required. We maintain strict confidentiality with all third parties involved.

If you have questions about how your data is used, you may contact our Data Protection Officer at privacy@snbdhost.com or by phone at +8801764366758. Our registered address will be shared upon request for security reasons.

This Privacy Policy may be updated from time to time. We encourage you to review it regularly. Your continued use of our services constitutes your agreement to the terms outlined herein.